bdv99 Terms and Conditions

1.1 Age Requirement

All bdv99 services are available only to individuals aged 21 or older. Registration by minors is strictly prohibited. The platform reserves the right to verify age, and you may be required to submit valid identification during the verification process.

1.2 One Account Per Person

Each person may create only one account. If multiple accounts are found belonging to the same person, bdv99 reserves the right to suspend or close all associated accounts and forfeit any balances.

1.3 Accuracy of Information

All information provided at registration must be accurate and truthful. Funds in accounts created with false or incorrect information may be confiscated. Any changes to your information must be reported to the support team immediately.

1.4 Account Security

It is your responsibility to keep your account password and login details completely confidential. The account may not be shared with or transferred to any third party. Any unauthorized access or suspicious activity must be reported immediately to [email protected].

3.1 Welcome Bonus Terms

bdv99 offers new users a 100% bonus on their first deposit, up to a maximum of ৳20,000. A minimum deposit of ৳500 is required to claim this bonus. The bonus amount always equals the deposit amount, but will never exceed ৳20,000.

Example: A deposit of ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. A deposit of ৳42,000 earns a maximum bonus of ৳20,000, giving a total balance of ৳62,000.

3.2 Wagering Requirement

A 15x wagering requirement applies to the welcome bonus. The wagering requirement is calculated on the bonus amount only, not on the deposit + bonus combined.

Example: ৳1,000 bonus × 15 = bonus winnings become withdrawable after a total of ৳15,000 in wagers.

3.3 Bonus Usage Restrictions

• Each user may receive the welcome bonus only once
• The bonus may only be used for placing bets on the platform and is not directly withdrawable
• If multiple accounts claim the bonus from the same device, IP address, or payment method, all bonuses may be cancelled
• bdv99 reserves the right to modify or cancel any promotional offer at any time

3.4 VIP Rewards Program

Regularly active players can participate in bdv99's VIP program across three tiers:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.7% weekly cashback
• Gold — up to 1.0% weekly cashback

Advancement through VIP tiers depends entirely on activity. The benefits of each tier are determined by bdv99.

4.1 Prohibited Activities

The following activities are strictly prohibited:

• Cheating, fraud, or use of bots or automated software
• Bonus abuse or placing risk-free bets with the systematic intent of meeting bonus conditions
• Coordinated betting from multiple accounts
• Using the platform for money laundering
• Unauthorized access to the platform's software or database
• Harassing, threatening, or disrespecting other users

4.2 Ensuring Fair Play

bdv99 is committed to ensuring fair play across all gaming activities. The platform's games are operated by software from recognized providers. If there is any suspicion of cheating, bdv99 reserves the right to investigate the relevant account.

5.1 Data Collection and Use

bdv99 uses the personal information provided at registration (name, address, payment details) solely for providing services, identity verification, and processing financial transactions. Information is not sold to or shared with third parties without authorization.

5.2 SSL Protection

Our platform uses SSL encryption technology to keep your sensitive information secure. Transaction data is transmitted through encrypted channels.

6.1 Voluntary Limit Setting

bdv99 provides various tools to help users enjoy a safe and healthy gaming experience. Options are available to set deposit limits, betting limits, and session time limits. Contact the support team to use these tools.

6.2 Self-Exclusion

If you feel that gaming is having a negative impact on you, you can request a temporary or permanent closure of your account. Contact [email protected] to use this option.

6.3 Protection of Minors

bdv99 is committed to protecting minors. Parents and guardians are advised to use parental control software to prevent underage family members from accessing this platform.

7.1 How to Submit a Complaint

If you have a dispute or complaint, please contact bdv99's support team first. Complaints can be submitted via 24/7 live chat or by email at [email protected]. The support team will investigate all complaints impartially and provide a resolution as quickly as possible.

7.2 Technical Errors

If irregularities in gaming results occur due to server errors, network disruptions, or any other technical issues, bdv99 reserves the right to void the affected round and the wagered amount will be refunded. Any winnings displayed as a result of an error will not be considered valid.

7.3 Limitation of Liability

bdv99 does not accept liability for the following:

• Faults with the user's own internet connection or device
• Delays or failures by third-party payment providers
• Losses resulting from the inadvertent disclosure of account credentials
• Financial losses resulting from the user's own gaming decisions

8.1 User Rights

You may request the closure of your account at any time. It is recommended that you withdraw any withdrawable balance before submitting a closure request. Balances in accounts that have been inactive for an extended period may be managed in accordance with applicable policies.

8.2 bdv99's Rights

bdv99 may suspend or close any account under the following circumstances:

• Violation of these terms and conditions
• Evidence of fraud or dishonest activity
• Suspicion of financial crime
• Providing a false identity or age
• Where required to comply with any legal obligation

8.3 Right to Modify Services

bdv99 reserves the right to change its services, game list, bonus offers, or applicable terms at any time. For significant changes, an effort will be made to notify users in advance. Continued use of the service after any changes will be considered acceptance of the updated terms.

9.1 Support Channels

bdv99 provides support 24 hours a day, 7 days a week. Our support team is ready to assist in both Bengali and English.

• Live Chat: Instant support directly through the chat on the platform
• Email: [email protected]

10.1 Severability

If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue to be fully in effect.

10.2 Entire Agreement

These terms and conditions, the Privacy Policy and the Responsible Gaming Policy together form the complete agreement between bdv99 and the user. No oral or written commitment outside of this is valid unless it has been incorporated into these terms.

10.3 Language

These terms and conditions are written in Bengali and the Bengali version shall be considered final. If a translation into another language is made, the Bengali version will take precedence in the event of a dispute.

10.4 Confirmation of Consent

By creating an account on bdv99 or using the service, you confirm that:

• You are at least 21 years of age
• You have read and understood these complete terms and conditions
• You are accepting these terms voluntarily and knowingly
• Online gaming is not legally prohibited in your area of residence